At SSS Home Needs, we stand behind the quality of our products. Our warranty program is designed to give you peace of mind and support in the unlikely event of a manufacturing defect.
1. Warranty Coverage by Product Category
Furniture (Tables, Desks, Cabinets, Sofas, Beds, etc.)
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1-Year Limited Warranty on materials, workmanship, and electronic components.
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Covers only the structural frame and electronics.
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Fabric, cushions, and covers are not covered, but may be replaced at minimal cost (subject to availability).
Bathroom Vanities
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1-Year Limited Warranty on materials and craftsmanship.
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Faucet coverage applies if faucet and drain assembly are included.
Toilets
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3-Year Limited Warranty on ceramic/porcelain (chinaware).
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1-Year Warranty on toilet seats, bidet covers, mechanical parts, and basic operation.
Faucets
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Non-Electronic Faucets:
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5 Years on structure and finish
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1 Year on cartridge and mechanics
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Electronic Faucets:
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1 Year on structure, finish, electronics, and cartridge
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Accessories (drains, dispensers): 1 Year
Shower Systems
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Non-Electronic:
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5 Years on structure and finish
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1 Year on cartridge and mechanics
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Electronic Showers:
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1 Year on all components
Bathtubs
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1-Year Limited Warranty on structure, finish, and function.
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Faucet warranty included if faucet and drain assembly are part of the product.
Bathroom & Kitchen Sinks
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5-Year Warranty on sink bowls (bathroom and kitchen)
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1-Year Warranty on metal parts, mounting rings, and hardware
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Faucet warranty applies if included
Bathroom Accessories
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1-Year Limited Warranty on materials and craftsmanship
Outdoor Furniture
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1-Year Warranty on wood, metal, fabric, and workmanship
Garden Products (Planters, Decor, Potting Tables, etc.)
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1-Year Limited Warranty
Lighting (Ceiling, Pendants, Chandeliers)
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1-Year Limited Warranty on materials, components, and finish
Kitchenware (Cutlery, Bakeware, etc.)
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1-Year Limited Warranty
Infant and Pet Products
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1-Year Limited Warranty on materials and workmanship
Home Decor
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1-Year Limited Warranty
2. Warranty Terms & Limitations
SSS Home Needs warrants that products will be free from defects in material, workmanship, and functionality under normal use during the warranty period outlined above. “Normal use” is defined by the installation, operation, and care instructions included with the product.
If your product fails under normal use during the warranty period, we will, at our discretion:
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Repair, replace, or offer an appropriate adjustment at no cost for the product itself.
Please note:
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Warranty does not cover labor or installation/removal costs.
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Our liability is limited to the original purchase price.
Exclusions – What’s Not Covered
The following will void the warranty:
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Misuse, abuse, accidents, or mishandling
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Improper installation or maintenance
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Use of harsh chemicals, abrasive materials, or exposure to extreme outdoor conditions
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Modifications, repairs, or replacement parts not approved by SSS Home Needs
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Normal wear and tear (e.g., scratches, fading, finish dulling)
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Acts of God (e.g., floods, earthquakes)
Warranty is non-transferable and applies only to the original purchaser.
3. Filing a Warranty Claim
To file a claim, please email customercare@ssshomeneeds.com with:
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A copy of your original order confirmation
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Item name, number, and quantity
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Clear photos or videos of the issue
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Detailed description of the problem
Liability Disclaimer
This warranty is in lieu of all other warranties—express or implied, including merchantability or fitness for a particular purpose. SSS Home Needs is not liable for:
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Indirect or incidental damages
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Loss of time, reputation, or business
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Installation delays due to product issues